One of the best parts of being an interaction designer at GDS is the collaboration with other disciplines. Remember that it’s fine to ask questions ! This may be difficult to add input to when first joining, but it’s important to understand that you can take a more observational approach and input when you feel confident to, GDS prides itself on having an open culture where anyone can and should raise their voice. It can be hard to nail down the skills required for this area, but I think it’s largely about understanding context : who your designs will be used by and how, as well as what work has already been done in the area. The other side of being an interaction designer is more strategic. These prototypes are then used to test ideas with users and colleagues. This is a set of HTML pages and design components that allow people with little knowledge of coding to publish interactive pages to the web. For me, this was the more practical elements of design like building user journeys in design tools.Īnother tool we often use as interaction designers is the GOV.UK Prototype Kit. At the beginning it helps a lot to focus on the skills you are comfortable with. The main thing for someone new to government starting at the junior level, is to take your time getting up to speed with things. Also, the wider GDS design community provides support and knowledge sharing in the form of design coaches, training courses and talks. Reflecting on the difference in confidence from when I first joined and now, it’s clear that I have been able to learn a lot from working closely with other designers. However, I have recently been promoted to mid-weight interaction designer. People are highly specialised, the day to day work is not predictable and there are a lot of moving parts that go into delivering services that can be used by everyone. I found some elements of working at GDS intense. I had never worked in government before joining as a junior just under a year ago. Joining GDS as a junior interaction designer Rose Westcott, Interaction Designer constantly looking for new problems to solve.monitoring changes to the service, reacting to them, and suggesting improvements.collaborating with developers to make sure the live service is accessible and clear – sometimes through documentation, sometimes sitting next to each other and checking things.Turning designs into an actual service by:
testing those designs for usefulness, usability and accessibility.
#Senior interaction designer code
getting feedback on design, from the team or the wider design community.sketching ideas using pen and paper or design tools.facilitating workshops with your team and service stakeholders, and sometimes with service users, to come up with new ideas.This involves more prototyping, communication and delivering skills from the interaction designer. The other aspect of our role is working to define the thing to build. helping a service team collaborate together to create hypotheses that can be used to measure prototypes or beta and live servicesĭefining the thing to build and helping to build it.reviewing data analytics to understand how a service is being used.conducting desk research to understand a topic area better.helping user research, for instance by planning, observing and analysing findings.One aspect of our work focuses on looking at the strategic side of the work, where we collaborate with a user researcher, service designer and product manager to understand who the users of a service are, and think about what they need, and what their pain points are. Roughly, our work can be split into two aspects. What are the tasks that an interaction designer might do?Ī typical day for an interaction designer can differ quite a lot, depending on what team you’re working on, and at what stage a project is at. In this blog, you hear from 3 interaction designers, all in different stages of their career as interaction designers. Government Digital Service (GDS) is hiring mid-level and senior interaction designers in multiple locations, so this is an excellent time to tell you about how we work. That might be through online forms, guidance, text messages, emails, letters – whatever works best to help users through a service.Īt our career events, attendees often ask us what a day in the life of an interaction designer looks like. An interaction designer designs the ways that people interact with services.
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